How We Work

The way we work matters as much as the work itself. 

We believe familiar services shouldn’t have to feel routine. We breathe new life into strategic planning, change readiness, facilitation, and one-on-one coaching – designing dynamic experiences rooted in your context and ready for action.

We know there’s a lot to hold at once: limited resources, competing priorities, changing conditions, and the people doing the work. We help you step back, make sense of the complexity, and figure out what comes next – paying attention not just to the plan, but to what’s happening underneath it. 

The work is human. The strategy should be, too.

Rather than offering one-size-fits-all solutions, we roll up our sleeves alongside you as present partners, digging beneath the surface into what’s really going on. We combine tried-and-true approaches with a willingness to experiment, shaping the work around your team and what you actually need.

What Guides Our Work

These are our values – our anchor and our north star, keeping us grounded in what matters while guiding us toward what’s possible.

We strive to embody them each day. We don't always get it right, but we encourage our partners and one another to let us know when we’re missing the mark so we can continue to grow and evolve together.

  • We ask questions until we strike a resonant truth. We pay attention to subtlety and don’t claim certainty for the sake of it. We create space for unexpected answers, perspectives, and possibilities.

  • We honor our interdependence by slowing down to tend to ourselves, each other, our partners, and our communities. We ask what’s needed, what’s possible, and what we can sustain. We bring that care to the organizations and processes we shape, making it part of how we work.

  • We honor the wisdom and contributions of the individuals and organizations we partner with and learn from. We recognize what’s already working, and celebrate the strides made along the way.

  • We acknowledge our own privileges and biases and take responsibility for addressing them. We know this isn’t a one-time reckoning, but an ongoing practice. We partner with organizations working to build a more connected, sustainable, and equitable world.

  • We practice what we offer others. We are honest with ourselves, accountable to one another, and have the courage to change when our actions fall short of our intentions. We make intentional choices about where we invest our time, energy, and resources, and strive to make sure those choices reflect what we say we value.

Who We Work With

We partner with teams that are eager to imagine and build better ways of working. 

Our sweet spot is supporting nonprofits and other mission-driven teams, from community organizations, funders, and cultural institutions to cooperatives and values-driven businesses. We’re drawn to people and organizations committed to building a more just, creative, and sustainable world.

“Working with Katie and Nicolette has allowed me to become a more thoughtful, vulnerable, and connected version of myself at work. They have a gift for building community and belonging in a real way.”

— Ewelina Macchia, Associate Director, Donor Relations